As of late yesterday, NB Power was continuing its efforts to restore power to customers after tropical storm Arthur’s record high winds and heavy rainfall. The storm caused more damage to the power grid than any other storm in the utility’s history.
The high winds and heavy rain caused power interruptions for approximately 200,000 customers throughout the weekend, with a peak of 140,000 customers offline simultaneously on Saturday night.
At first light Monday, 219 crews began working to restore power to customers with 15 more scheduled to arrive throughout the day. Hydro Quebec, Central Maine Power and Edmundston Energy have sent line and tree trimming crews to assist with the restoration.
“As we cope with the widespread impacts of post-tropical storm Arthur, we want to thank customers for their continued patience and acknowledge the community spirit New Brunswickers are showing through these difficult days,” said NB Power CEO and president Gaetan Thomas. “We are determined to work through these challenges to bring our customers back online as quickly and safely as we can.”
The majority of customers are expected to have power restored by Wednesday at midnight. The remainder are expected back online by the weekend. Customers can check the status of their outage by visiting NB Power’s mobile outage page.
Arthur has caused significant damage to NB Power’s transmission and distribution systems which includes the high-voltage lines that carry electricity between communities and the secondary lines that supply homes and businesses.
Customers are reminded to be safe by staying away from downed trees and lines as they could be energized and contact could be fatal. Call 911 only if you see a fire or an immediate, life-threatening emergency.
Those without power are encouraged to unplug appliances and turn down their heat to avoid load issues when the power is restored. Please keep heat sources clear of objects to be safe when the power comes back on. Also, please ensure it is properly vented and being operated according to the manufacturers' instructions.
Customers with power are encouraged to help friends and neighbours, especially seniors, families with small children and those who are vulnerable.