During that time, customers have saved about 11.8 GWh of energy, which is enough electricity to power about 700 homes for a year.
The Home Energy Report helps customers understand how their electricity use compares to similar homes, giving them a benchmark for their electricity use, as well as personalized tips to help save energy. Energy and financial savings are determined using industry best practices for the evaluation, measurement and verification of residential behaviour-based energy efficiency programs.
Recipients can also go online to customize information about their homes and receive more accurate comparisons and personalized energy tips. The report website allows homeowners to track energy usage over time, compare it to nearby similar homes, understand the impact of weather, and get tips for saving energy and planning energy-efficiency upgrades.
“The Home Energy Report program provides our customers with the information they need to make informed choices about how they use energy in their homes,” said Michel Losier, executive director for efficiency services at NB Power. “We are thrilled to see the results demonstrating our customers have achieved real savings on their monthly bills.”
To improve the customer experience, and in response to customer feedback, several updates have been made to the program. Customers now receive reports bimonthly and an email option will be available by early 2018. Customers are also encouraged to update their household profile online to ensure their home comparisons are as accurate as possible.
In addition to the Home Energy Report, NB Power offers a number of energy-efficiency programs, including the Home Insulation Energy Savings Program, a Commercial Buildings Retrofit Program and the Low Income Energy Savings Program, as well as in-store Smart Habits rebates on energy-efficient products during October and November.
Information on the Home Energy Report and all of NB Power’s efficiency programs can be found online.